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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dalton Redick

May 15, 2026

5  out of  5
rating by Dalton Redick
"She is a great person and representative"
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Nyla Evans

May 15, 2026

5  out of  5
rating by Nyla Evans
"Kim is an awesome sales Representative, she is the best I’ve ever experienced and is very friendly and helpful . I went from paying a ridiculous amount of insurance to a very reasonable amount for a 21 year old! Kim is awesome and has outstanding customer service skills."
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Lindsey S

May 4, 2026

5  out of  5
rating by Lindsey S
"Awesome, friendly and helpful staff. Kim was so very patient with me and answered all of my questions. She took the time to explore all options and estimates available. She was kind and professional. Thank you Kim and Rachael Kidd State Farm!!"
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Rebecca Brouillette

April 9, 2026

5  out of  5
rating by Rebecca Brouillette
"Kim was great!"
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Elizabeth Sheehy

January 28, 2026

5  out of  5
rating by Elizabeth Sheehy
"Spoke with Davenna Rettig, she gave us prompt professional service. Highly recommend this company ♡"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rachael Kidd’s Team. "
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Kimberly Griffin

January 19, 2026

5  out of  5
rating by Kimberly Griffin
"Davenna @ State Farm"
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A Google User

January 19, 2026

5  out of  5
rating by A Google User
"Working with Ms. Kidd has been a great experience and an easy process for insurance with State Farm."
We responded:
"Thanks so much for the amazing review, Antonio! We really appreciate your support here in Mobile. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback!"
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Antonio Hinson

January 19, 2026

5  out of  5
rating by Antonio Hinson
"A great experience and easy process work with Kim.!"
We responded:
"Thank you so much for your kind words, Antonio! We're thrilled to hear that you had a great experience and found the process easy working with Kim. We appreciate your support!"
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James Oakes

January 3, 2026

5  out of  5
rating by James Oakes
"Pleasant people to do business with. Also decent rates on the products that they provide."
We responded:
"Thank you so much for your kind words, Mr. Oakes! We're thrilled to hear you found our team pleasant to work with and our rates fair. We truly appreciate your support and look forward to serving you again in the future!"
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Monica Saul

December 22, 2025

5  out of  5
rating by Monica Saul
"Kim was amazing! She was quick with her quote and getting the process going! She got us a great deal and made the whole process so much smoother than I could have asked for!"
We responded:
"Thank you, Monica, for your wonderful review! We're so glad to hear that Kim provided you with quick service and made the process smooth and easy. We'll be sure to pass along your kind words to her. We truly appreciate your business and look forward to assisting you again!"
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Jane English

December 13, 2025

5  out of  5
rating by Jane English
"I got life insurance and Kim was great in helping me"
We responded:
"Thank you, Jane, for your kind review! We're so happy to hear that Kim was able to assist you with your life insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out!"
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Angelina

November 25, 2025

5  out of  5
rating by Angelina
"Amazing staff! Kim was so helpful and kind. She helped answered all of my questions and made sure to thoroughly go through everything with me. Kim is the sweetest!"
We responded:
"Thank you so much for your wonderful review, Angelina! We’re delighted to hear that Kim provided such helpful and kind service. We’ll be sure to pass along your kind words to her. It’s our pleasure to assist you, and we’re here anytime you need us!"
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Denise Giusti

November 22, 2025

5  out of  5
rating by Denise Giusti
"I was searching for a lower rate for car insurance, agent (Kim Cat) sent me an early birthday quote! 🙏🏻😃 Half the price same full coverage, I love it!! Thank you Kim Cat for reaching out so quickly, you're the best!"
We responded:
"Thank you so much for your fantastic review, Denise! We’re thrilled that Kim Cat was able to find you a great rate and make your birthday even more special with that early quote. We appreciate your kind words and are glad to have you with us. If you ever need anything else, Kim and the team are here to help!"
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Shaynetta Spikes

November 10, 2025

5  out of  5
rating by Shaynetta Spikes
"Hannah, Was very warm hearted, punctual and very pleasant to speak with."
We responded:
"Hi Shaynetta! 😊 Thank you so much for your sweet review! We're so happy to hear about your experience with Hannah! Your kind words made our day! Looking forward to seeing you again soon! Please let us know if we can help in any other way! 🌟✨"
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Jeremiah Shelton

November 2, 2025

5  out of  5
rating by Jeremiah Shelton
"Davenna, thank you for your help!"
We responded:
"Thank you so much for your kind words, Mr. Shelton! We're glad Davenna could assist you with your motorcycle insurance. If you ever need anything else, please don't hesitate to reach out!"
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Danny Cat

October 27, 2025

5  out of  5
rating by Danny Cat
"Kim was great help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I'm so glad Kim was able to help!! "
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MoniCat

October 21, 2025

5  out of  5
rating by MoniCat
"Friendly staff! Kim was very knowledgeable and was able to respond to me super fast. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim and the team provided you with knowledgeable and speedy service. We truly appreciate your recommendation and look forward to helping you again in the future!"
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james rettig

September 30, 2025

5  out of  5
rating by james rettig
"Great people to work with for insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amy deLlacer

September 24, 2025

5  out of  5
rating by Amy deLlacer
"Davenna was professional, knowledgeable, and patient when answering my questions. She made the entire insurance process stress-free and went the extra mile to ensure I had the right coverage. I truly appreciate her customer service and highly recommend her to anyone looking for a reliable State Farm agent."
We responded:
"Hi Amy! 🌟 Thank you so much for your kind words! We're thrilled to hear that Davenna made the insurance process stress-free and provided the excellent service you deserve. 😊 Your recommendation of our State Farm agency means the world to us! If you ever need anything else, we're here for you. 🙌🚗🏡"
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Jackie Chandler

September 22, 2025

5  out of  5
rating by Jackie Chandler
"Hannah was the most friendly caring person I have had the pleasure of taking with she helped with all my questions with my auto insurance and if you need insurance call her at R Kidd Ins and Kim is a very sweet and nice person as well"
We responded:
"Thank you so much for updating your wonderful feedback, Jackie! 😊 We're thrilled to hear that Hannah continued to provide friendly and caring service while helping with all your auto insurance questions. 🚗💬 Kim also sends her thanks for your kind words! We truly appreciate you recommending both Hannah and Kim, as well as the entire R Kidd Insurance team. If you ever need anything else, just give us a call — we’re always happy to help!"
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Jenny H.

September 12, 2025

5  out of  5
rating by Jenny H.
"Rachael Kidd and her staff are very professional. Kim was very friendly and ready to help when needed. I would highly recommend Rachael Kidd State Farm to everyone!"
We responded:
"Thank you so much for your amazing 5-star Google review! 🌟 We’re delighted to hear that we provided you with professional and friendly service. It's what we strive for every time! 😊 Your kind words mean so much to Kim, and your recommendation means a lot to all of us at the Rachael Kidd State Farm agency!!🙌 Thanks again for your trust and support – we’re always here for you! 💖✨"
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Teresa Pittman

September 10, 2025

5  out of  5
rating by Teresa Pittman
"Kaitlyn is friendly, knowledgeable, and makes you feel appreciated."
We responded:
"Thank you so much for your wonderful 5-star Google review! 🌟 We truly appreciate you taking the time to share your experience with our State Farm agency. Kaitlyn is delighted to hear that her friendly and knowledgeable approach made you feel appreciated – that’s exactly what we strive for! 😊 Your kind words mean a lot to us! Thanks again for your support and trust! 💖✨"
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Brandi Draime

September 5, 2025

5  out of  5
rating by Brandi Draime
"Kaitlyn is always so friendly and helpful!"
We responded:
"Thank you so much for your fantastic 5-star Google review! 🌟 We’re so happy to hear that Kaitlyn is always friendly and helpful – she truly loves making sure you have the best experience possible! 😊 Your support means the world to our State Farm agency and motivates us to keep delivering great service every day. 🙌 Thanks again for trusting us! 💖✨"
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A J Hofer

August 19, 2025

5  out of  5
rating by A J Hofer
"Let me tell yall … we had some issues with our mortgage company and they tried to put us on forced insurance (makes your mortgage go up $500) and within a weeks time this office made it right. Their hard work and dedication to our area is unmatched by any other insurance company in mobile. I will always have my insurance through Rachel Kidd. They treat you like family !"
We responded:
"Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that we were able to quickly resolve the forced insurance issue with your mortgage company and provide you with the care you deserve. My customer service team is the best, and treating our clients like family is at the heart of everything we do! Your kind words truly mean the world to us. ❤️ We look forward to continuing to serve you and your insurance needs for years to come! 🙌😊"
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Charlotte

July 31, 2025

5  out of  5
rating by Charlotte
"Rachael and her staff are the absolute best! Everyone is always friendly, exceptionally helpful, caring, and understanding to their customers needs. I highly recommend Rachael Kidd State Farm!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"